Plainbyte Terms of Sale
Last updated: 29 September 2026
These terms apply when you buy a licence for dbexport or FileLens. Plainbyte Labs is a brand of Advoryn Technologies Private Limited ("Advoryn", "we"), which is the seller. Use of the software itself is covered by each product's end-user licence agreement, which is shipped with the software.
Who can buy
Licences are currently sold to customers in India only, in Indian rupees.
What you get
- dbexport Pro is a subscription per user, billed monthly or yearly. Each paid period comes with a licence key that unlocks Pro features for that period plus a short grace period.
- FileLens Pro is a one-time purchase for use on up to 3 of your devices, including updates for version 1.x.
Licence keys are delivered by email to the address you give at checkout, usually within a few minutes.
Prices, GST and invoices
Prices are in Indian rupees and include GST. We issue a GST invoice for every purchase; if you are a GST-registered business, tell us your GSTIN before paying so it appears on the invoice. Introductory prices, such as the FileLens early-adopter price (₹499 until 31 December 2026), end on the date stated and don't affect purchases already made.
Payment
Payments are processed by Razorpay, whose terms also apply to the payment itself. dbexport subscriptions use a recurring mandate (UPI Autopay or card) that you authorise at checkout.
Renewal and cancellation
dbexport subscriptions renew automatically at the end of each month or year until cancelled. You can cancel at any time using the link in your subscription email, from your UPI app or bank mandate settings, or by emailing us. Cancelling stops future charges; your current key keeps working until it expires.
Refunds
If you're not happy, email support@plainbytelabs.com within 14 days of a purchase or a subscription renewal and we'll refund it in full, no questions asked. Refunds go back to the original payment method, usually within 5–7 working days of approval. Your rights under the Consumer Protection Act, 2019 are not affected.
Free tiers
Free features may be used without a licence under the terms of each product's licence agreement.
Complaints
Email support@plainbytelabs.com first. If your complaint isn't resolved, contact our grievance officer.
Governing law
These terms are governed by the laws of India. Courts at Dhenkanal, Odisha, have jurisdiction, without affecting your right to approach a consumer commission.
Changes
We may update these terms. Changes don't affect purchases made before the update.
Contact
Advoryn Technologies Private Limited, C/o Kamal Lochan Sahoo, Near Statistical Office, Dhenkanal, Odisha 759001, India. CIN: U62011OD2026PTC054461. GSTIN: 21ABGCA0764K1ZU. Email: support@plainbytelabs.com.